SYSPRO launches ‘Manufacturing Innovation in Atlantic Canada’ report

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Halifax, Nova Scotia – March 20, 2014 -- Manufacturing Innovation In Atlantic Canada investigates manufacturing trends, public private & academic alliances, and growth with a collection of Atlantic Canadian manufacturers through their success stories, local insights and future predictions.

Customer spotlights include BioVectra, developer and manufacturer of products to the pharmaceutical and biotechnical industries located in Charlottetown, PEI; family-owned and operated molasses manufacturer, Crosby’s located in Saint John, NB; dispensing industry pioneer SureShot Dispensing Systems located in Lower Sackville, NS; and world renown cymbal designer and manufacturer, SABIAN, located in Meductic, NB.

“Our Atlantic Canadian customers have shown an uncanny ability to get closer to their customers and the whole supply chain.  They innovate in ways that stand the test of time.  Crosby’s is a prime example with a fourth generation Crosby currently leading the business,” said John Fahey, President of SYSPRO in Canada.

Regional and federal incentives including the Atlantic Innovation Fund (AIF) and the Digital Technology Adoption Pilot Program (DTAPP) are being applied to modernize operations across the Atlantic Canadian manufacturing sector including many software-led implementations.

With over 500 manufacturing and wholesale customers in Atlantic Canada, SYSPRO, a leading provider of enterprise resource planning (ERP) software and services has been at the frontline of the diverse manufacturing sector for more than 25 years.

“Customization of the production, the delivery, and the integrated service offerings are likely to be the focus for manufacturing innovation in Atlantic Canada,” continued Fahey.

The complete report can be downloaded from

Innovation in Action: SYSPRO Customers Stories

Recognized as one of the most innovative companies in Atlantic Canada, BioVectra has supply chain partnerships with most of the world’s major pharmaceutical and biotech giants. 

“The transition to the SYSPRO requisition and purchase approval system – from paper based five or six years ago – was a great timer saver for us.  It was the technology step/change that we needed to evolve from a 14 to 40 million dollar company,” said BioVectra Controller Darren MacGregor

Operating as an independent family business for over 125 years, Crosby's supplies molasses and sweeteners to retail and industrial markets under the direction of Jim Crosby – a fourth-generation molasses purveyor.

“Shortly after I joined Crosby’s in 2010, we undertook a review of the ‘big ERP’ vendors only to find that SYSPRO was 5-10 times more cost effective,” said Kelly Moore, Comptroller at Crosby Molasses Company Limited.

Founded in 1981 in Meductic, New Brunswick by Robert Zildjian, SABIAN employs 125 people in nine offices, and distributes cymbals, percussion instruments, stands and accessories to 120 countries across the globe.

“When I joined SABIAN the company was selling about 480,000 cymbals a year. More than 15 years later, we have doubled our production capacity but only hired one additional person in an administrative capacity.  That's twice the volume with only one more body, and that would not have been possible without SYSPRO ERP,” concludes Greg Hartt, Manager of Information Systems at SABIAN. 

Incentives and Innovation in Atlantic Canada

Since 2006, The Atlantic Innovation Fund (AIF), which is designed to help Canadians compete in the global economy, has invested over $500 million in commercial and institutional projects.  Support from the AIF has included resources to aid the development of two generic drugs by SYSPRO customer BioVectra.

Manufacturers in this report have also benefitted from the federal Digital Technology Adoption Pilot Program (DTAPP).  Specifically focused on increasing the productivity growth of small and medium-sized enterprises, DTAPP is part of the Government of Canada’s Digital Economy Strategy.

“As Canadian business leaders increasingly compete on a global scale, it should be their duty to investigate and take advantage of local funding, resources and opportunities as they build their businesses and enhance their communities across the country,” said John Fahey, President of SYSPRO in Canada.

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